Not many customer-servicers have the capacity to look beyond getting a dollar today, I think most would have said, "well, we have his money, and it was HIS choice to buy 2010-only rather than wait until the bug was fixed, so case closed". Thank you for your prompt and excellent support. I am really impressed and send you kudos or high fives or whatever is current now (fist bumps?). I've been in the software business for over 20 years and I've never heard of such a quick response to a customer inquiry. I have to start by saying that you folks are amazing. You are the first one in a business that has ever been really nice like that. Tell the bosses that everyone deserves a raise. If for nothing else than for renewing my faith in people and companies. So I want to Thank you and the people of. I want you to know that is it so nice and( I say that from the bottom of my heart) cause you know that most people would not have even remembered that they said anything about that and would have charged me for the upgrades. I honestly didn't think you would take it to this level. Yours is very simple and kind of what we were looking for, so that’s why I am trying to give feedback so you can do it even better.Īll I can say is WOW!! I know that I made those suggestions and you had said something about a gift.
We do a lot of check printing for our clients and used another check printing software which was not flexible at all. Wow, you are amazingly fast! I thought it would take a while to get this up and running again but that is as close to as instant customer service/response as you can get! ezPaycheck gives us exactly what we need. We were very impressed with the software so far. I have a computer repair business and will let my business customers know about your software.
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